Service Standards

Redeemed Camp sets itself standards to adhere to.

Please see below our Service Standards:

  • Redeemed Camp is a digital service. We strongly recommend reading through the legal information pages on our website prior to accessing our services.
  • Our website is available 24 hours a day, 7 days a week.
  • We are closed on weekends, bank holidays and during the Christmas and Easter period.
  • We aim to respond to contact form messages and emails within 5 (five) working days.
  • If you wish to make a complaint or have any suggestions regarding our services please contact us at

Please note that abusive behaviour towards our staff will not be tolerated and we may reserve the right to terminate a telephone call or an email conversation if this occurs.

Please click here for our Terms and Conditions.

Please click here for our Privacy Policy.